If your Sonus Veritas product requires service please contact us directly at firstname.lastname@example.org or call us at +1 919.417.1611
Please provide a detailed description of the issue or the nature of the problem, your name, telephone number, and your serial number. If necessary we will provide you with specific instructions for shipping your product back to us at the factory for expert care.
DO NOT return your product to us until we have reviewed your issue AND issued an RA# for the return. Shipments without an RA# will be refused when delivered to us and returned to you by the carrier.